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Privacy Policy

We take full responsibility for ensuring that the necessary security measures are in place to protect your information, information is stored in secure databases at secure addresses in order to prevent unauthorised access. In order for us to provide you with accommodation services, we must pass some of the booking information on to the relevant accommodation suppliers. The information may also be provided to security or credit checking companies, public authorities such as customs/immigration if required by them, or as required by UK law.

 

What this Privacy Policy Covers

This Privacy Policy covers London Booking treatment of personally private information that LondonBooking collects when you are on the London Booking site or over the phone, and when you use London Booking services. This policy also covers London Booking treatment of any personally private information that London Booking business partners share with London Booking.

 

Information Collection and Use

London Booking collects personally private information when you place a booking through LondonBooking.co.uk, when you visit London Booking pages, and when you enter promotions, competitions, or surveys. London Booking may also receive personally private information from our business partners.

To measure entry and exit points of visitors to the site and respective numbers of visitors to various pages, sections of the site, and details of the searches performed we may also use this information to measure the click-thorough rates to and from the site. We may disclose information of this nature in aggregate form to third parties, personal information of individuals visitors will not be passed to any third parties.

 

Information Sharing and Disclosure

London Booking will not sell or rent your personally identifiable information to anyone.

London Booking will send personally identifiable information about you to other companies or people when:
We have your consent to share the information;
We need to share your information to provide the product or service you have requested;
We need to send the information to companies who work on behalf of LondonBooking to provide a product or service to you. (Unless we tell you differently, these companies do not have any right to use the personally private information we provide to them beyond what is necessary to assist us.);

We find that your actions on our web sites violate the LondonBooking Terms of Service or any of our usage guidelines for specific products or services.
If you choose to provide a review and- or rating of any accommodation featured on the LondonBooking.co.uk website, your name, email address, and country of origin will remain confidential unless you agree for these details to be published on the site.

 

Security and Credit Card details

Hotels/ Apartments require credit card details in order to guarantee your reservation. Your credit card information will be sent directly to the reserved hotel/property. When you make a booking, you will automatically enter into an agreement with the hotel you have chosen. We will not charge your credit card, as you will pay for your stay at the hotel.
Be assured that we take our responsibility regarding your credit card information very seriously. We use the standard "Secure Socket Layer (SSL)" technology to encrypt your credit card details.
Your credit card details will be kept at LondonBooking only until your arrival at the hotel/ apartment. After this date, the details will be destroyed.

 

Changes to this Privacy Policy

LondonBooking may amend this policy from time to time. If we make any substantial changes in the way we use your personal information we will notify you by posting a prominent announcement on our pages.

 

Questions or Suggestions

If you have questions or suggestions please contact us on +44 (0)20 3287 5480 or email us at info@london-booking.co.uk

 
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